eStoreComplete can fully manage your eBay business. You need to authorize eStoreComplete program to access eBay web site on behalf of you in order to use the features.

eStoreComplete program only saves your ebay business information on your local machine, and only communicate with web from your local machine, except the instant message from eBay which has to be listened to on the server then pass to you. 

Once you have done authorization in eStoreComplete, the program can manage your eBay business as following:

• Share product database with your local store, your own web store, and eBay listing.
• Share / automatically manage inventory for your local store, web store, and eBay listings.
• Create eBay listing from existing product database offline, preview, then submit in batch mode.
• Create web page for eBay store using the "What You See Is What You Get" web page editor.
• Manage ebay orders, message / feedback / dispute; print sales receipts / shipping labels.
• Create integrated sales report for local store, your own web store, and eBay listing.
• Manage your eBay customer database locally.
• View all ebay history data offline.
• Receive instant notice from ebay for new orders / messages etc. (* require subscription)
  

In order to properly manage your local / online store, your account and the eStoreComplete program need to be configured properly. The information you provide will be used for building product database, automatically generating web page, replacing auto-text content in email or receipt, and managing your local and online sales.

• Account/Program Settings
• Channels Setting
• Tax Setting
• Payment Setting
• Shipping Methods Setting
• Default Shipping Option
• Product Categories
• Product Attributes

To simplify your work, eStoreComplete program provides a Web Page/Site Wizard to create web page/web site automatically based on the product information in your database. (So you should build product database before creating web page/site). The wizard can be launched from "Settings" menu for creating web site, or from the tool panel in web page editor for creating web page.

In addition to the web page wizard, there are also Component Wizards to help you automatically insert web page content like site navigation, product categories, and auto-product information. The auto-generated components in the web page are locked for auto-refreshing from product/web page database; you have to unlock them before edit (once unlock, program will not automatically refresh the content when it's changed in database)

From Store Manager toolbar, you can click "New Page" button to create new web page, or click "Web Page Manager" button to search and open existing pages. You may also create a new web page by coping from an existing page. Just open the existing page first, then from the web page editor left tool panel, click "Copy Web Page".

By default, opened existing page will be in preview status. To start editing, click "Edit Page" from the web page editor left tool panel.

eBay Listing Manager in eStoreComplete can fully manage your eBay listings. Instead of entering product information for each listing, the program can pick up the product information automatically from your product database which is shared by all of your sales channels. You can set and save all of your listing detail locally before submitting to eBay. eStoreComplete then can help to verify your listing settings locally and allow you to preview the listing detail and resulting fees.

To make your work easier, you can save your listing settings as template (you can save multiple templates) and then use it for new listings. Or you may simply just copy the existing listing as new listing to share the same settings. 

eBay Listing Manager can help you check the listing status. Just click "Refresh Status" button to get the bid status. eBay Listing Manager can be launched from Store Manager toolbar button.

eBay Listing Manager also has links to Product Editor, Mail Manager and Sales/Order Manager. You can select the listings, then click the links in the menu to check/send ebay messages/feedbacks/disputes,  check orders, or view/edit product information

Sales Manager in eStoreComplete can automatically download your eBay and web store orders then save them to your local database. You can then search/manage the orders locally using the Order Manager (launched from sales manager window); or view order item detail from the receipt viewer/editor, which can also help you to print the receipt and shipping label. Sales Manager can be launched from Store Manager tool bar button or from the system tray icon menu.

Using Order Manager, you can select orders then click in the menu to generate emails to notify your customer about the order status.

There also is a User Manager to help you manage your customer database. (also launched from sales manager window).

Both Order Manager and User Manager can be launched from Sales Manager toolbar buttons.

Mail Manager/Mail Editor  can save big for you! Instead of going to different places in eBay web site to check or send messages, feedbacks, disputes, best offers or second chance offers, you can do all of them in one place --- the mail manager which can also be used to send/receive regular email.  

Even to save you more, you can create mail templates to send group mails. The content in the mail templates will be automatically replaced with the customer or order information for each receiver before they are sent out.

Mail Manager/Mail Editor are in the same window which can be launched from Store Manager toolbar button or from system tray icon menu. In the top-right corner of the Mail Manager window, there are two menu style buttons you can click to switch the Manager/Editor views.

Inventory Manager in eStoreComplete can help you track inventory changes.

Purchase Order Manager helps you to create/manage your purchase orders.

Return Manager can be used to manage your customer returns.

All three programs are in the same Stock Manager window and have similar user interface to Sales/Order Manager. To switch among Inventory Manager, Purchase Order Manager, and Return Manager, click the menu style button in the top-right corner of the Stock Manager. The display style of inventory records viewer/editor, purchase order items viewer/editor, return items viewer/editor can be customized. Switch to the view first, then click "Options" button in the Stock Manager window tool bar, you can set styles for the current view in the popup window. 

The Stock Manager window can be launched from Store Manager window tool bar or from system tray icon menu.

eStoreComplete Report Manager is the place where you view your product activities(Product Report), keep track of inventory status(Inventory Report), analyze your sales(Sales Report) and finance(Summary Report).

The report settings are very flexible, you can select the report time range, display format, report sub-type, and displayed data fields etc. You can even make your report setting for each report type as default setting so that you can quickly view the report in your settings whenever you create a new report.  When you save the report, you have the option to save just the report setting or save the setting and the data(so you can view the same report again, otherwise the same report settings may generate different views when the data is changed in the database)

Same as receipt/PO/Inventory/Return manager, you can customize your print content and preview them before you print. Report Manager can be launched from Store Manager toolbar button or from system tray icon menu. Then from Report Manager toolbar, you can click the button to create different type of reports.

Online advertisement editor allows you to edit your online advertisement in a way similar to web page editing, and you will see how your advertisement will look while you are editing. You can also create the email advertisement in the ad editor. Online advertisement editing is based on the advertisement template from the web site that will provide you the advertisement service. So the advertisement format requirement may be different when the template is different.

Email advertisement editing can be treated as web page editing because the email content need to be hosted in the web site when it's sent out. (So you have to subscribe web store seller or higher account in order to send out email advertisement)

Advertisement manager is the place where you can set your advertisement strategies.